Please sir, may I have more articulation?
#21
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Join Date: Apr 2003
Location: Chino Valley, Az.
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Good luck getting ANYTHING from AOR.
They have been by far and away the worst company I've delt with for Toy products. They pre-charge your credit card, a bad plan in my book. Every other company I've delt with doesn't charge you until the products ship.
I actually had to do a charge reversal to get their attention after waiting 3 MONTHS for wheel spacers. Their customer service SUCKS- It was one excuse after another, delay after delay, and that's IF you can get them to answer the phone. They ignored e-mail after e-mail, and only responded after I had pretty much run out of time to do a charge reversal (you only have 90 days on most Credit Cards) After they were contacted by Visa, my wheel spacers were finally shipped-
I'll NEVER do business with them again- there are to many other companies out there that will give you good service for your money.
They have been by far and away the worst company I've delt with for Toy products. They pre-charge your credit card, a bad plan in my book. Every other company I've delt with doesn't charge you until the products ship.
I actually had to do a charge reversal to get their attention after waiting 3 MONTHS for wheel spacers. Their customer service SUCKS- It was one excuse after another, delay after delay, and that's IF you can get them to answer the phone. They ignored e-mail after e-mail, and only responded after I had pretty much run out of time to do a charge reversal (you only have 90 days on most Credit Cards) After they were contacted by Visa, my wheel spacers were finally shipped-
I'll NEVER do business with them again- there are to many other companies out there that will give you good service for your money.
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