Core Returns
Core returns are the responsibility of the customer. PartsAmerica.com will not pay shipping costs for core returns to PartsAmerica.com. C.O.D. shipments will not be accepted.

Core returns not meeting these guidelines will be deemed ineligible for credit:

Core credits will only be given for units returned in the manufacturer’s box or container in which the new product was delivered. We will not accept core returns in non-standard packaging.
Core credits will only be issued for the exact number of units purchased. The core credit will not exceed the original core deposit.
Cores must be returned within 30 days of the ship date of the new product to be eligible for core credit.
Cores that are returned in weathered or rusted condition or with broken, cracked or damaged housings are not eligible for credit. Cores returned for credit must be complete and fully assembled. There will be no credit given on returns with missing parts, bent shafts or disassembled units.
Core credit will not be given if the returned core is not the same part as the new part purchased. Returned cores must be an identical match with the unit purchased.
Core credit will not be given if core does not arrive at PartsAmerica.com, Inc. or one of our exclusive retail partners, Advance Auto Parts, Checker Auto Parts, Schuck's Auto Supply or Kragen Auto Parts.
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Return Procedures

Core Return Special Instructions

Remove any items from the core that may be needed for proper installation of a new replacement part.
Empty fluids from the core as much as possible.
Put the core in plastic bag and seal the bag.
Put bagged core in manufacturer’s box from new part.
Upon receipt and inspection, PartsAmerica.com will apply a credit for the core’s value per the preceding policy. Customer will be notified of value immediately if core is returned to a store or by email if core is shipped to PartsAmerica.com.