This came up in a previous post, but I thought I would make a new thread for more exposure. I recently got a brand new O2 sensor install from the dealer for absolutely free. This was for my 95 4-runner (3.0L V6, auto, 2nd generation). Did the dealer want to do this...no. But they had to because here is what my owners manual says on pg. 164 (note in particular the part for the O2 sensor)



I'm not sure what all years or models have this printed, but its worth checking anyway since the sensor alone is over $80. Also, pg.159 (Schedule A) and pg. 162 (Schedule B) both say to replace the sensor at 80,000k. So, if your 4runner's manual has the above line at its got about 80k on it, lucky you, you get a free O2 sensor .

Anyway, thought I would bring it up for those who didn't know.

 

That's cool. If I hadn't cut out my cat I might do it. but I'd be afraid of them bitchin about the cat out (since it is kinda illegal)

 

My '89 had a replacement program, but only at 80K miles (+- a few at dealer discretion). I tried to argue that they should cover me since it had never been done, but they said 'No, it's 80k miles, not 180K'.

 

dang i need to buy a manual fast!! can you purchase them at the dealer? if so, how much do they cost, thanks

 

you've got a 91 right? you could borrow mine to get it done.

 

Sounds like the dealer wouldn't cover me since I'm already at ~127,000 miles. That sucks...sounds like I'm gonna need to buy a new one.

Fink

 

LOL. Seems like they still should have done itt though. Mine had 96k on it. A lot less than 127k and 180k I know, but the main point is that Toyota replaces the sensor once for free during the lifetime of the vehicle so long as it has at least 80k on it. Shouldn't matter if its exactly 80k or if its up to 300k. A guaranteed O2 replacement once during the life of the vehicle is just that. If the Dealers were going to be real technical they could say a 4runner with 80,000.1 miles doesn't qualify, which would be ridiculous. Also, there is no expiration date printed in the owners manual for the service campaign. If it were me and my dealer said no, I would call Toyota directly to get the facts straight. Again my $0.02.

 

I'm definately going to talk to the dealer here soon...possibly today after school. I will just tell them in its the manual and as far as both of us know it has NEVER been done so it is due for one and I need to get it FREE.

Thanks for all the help, all I'm hoping for now is that it is in MY manual!

Fink

 

You'll just have to live with us bitching at you.

 

LMAO...

Fink

 

My 92 has it in its manual. I might call the dealer tomorrow to find out about it. I have 104K miles on mine.

 

Anyone have a spare manual? I really have taken a hit in mpg lately and am sure that the o2 sensor is to blame. I bought the 4runner with 122K and it now has 130k and i doubt the previous owner ever did this. Great find! If no one has a manual, do you think this scanned picture will persuade them to replace it? Thanks, young Andrew

 

Cool, my manual has it. I may give them a call sometime soon as well.

szf2: how many miles you got on your 4runner? I'm not sure if they'll do mine, I've got 101,000.

 

96k when I had the O2 sensor replacement done

 

I called the dealership and he said that it was a misprint in the manual but that they had to honor it. he said i have to have the manual so they can copy it and send it in, and my check engine light has to be on for them to replace the o2 sensor. My dealer sucks.

 

That sounds like BS to me. The manual says it needs to be replaced at 80,000, there is no stipulation for the check engine light to be on. I'd call up toyota directly and ask them.

 

BS! Not a misprint. How can a misprint be in so many manuals over so many years. Check engine light should not have to be on. The idea is to replace the sensor before it goes bad. Tell them you'd like better service in the future.

 

Two words.

Zone office.

They have to honor this. Geez, I don't know where the manual for my 91 runner is. It was in the glove compartment, and it's gone now. Prolly in the house somewhere. Now I have to go digging for it.

 

So i should call the regional office? I dont have a manual so do you think that this will set me back? I told the guy at the dealership the check engine light isn't always triggered when the sensor goes bad but he said it'd have to come on for them to do it. The part about xeroxing the manual to send into Toyota seems like bs but he stressed the part about me having a manual which i don't at this point. I might call anpther yota dealership 30 miles away...i really need this done because of the waning mpg and don't have the funds by any means to replace it myself. Once again thanks for the great find and wish me luck with the dealers.

 

I think there was a thread in the last 2 months about getting a new manual for free. Seems like it was in from the Toyota printing office in CA. BUT, the new or reprints may have deleted pg. 164.