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Special Service Campaign for 90-95 4Runners, 89-95 Trucks and 93-98 T100s

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Old 01-06-2006 | 04:16 PM
  #201  
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tc
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From: Longmont, CO
UPDATE:

Got a check from the stealership today for having to have the alignment redone! WOOHOO!

I called Toyota about the claim I have with them, and they showed all the paperwork received in the reimbursement department, but that the evaluation process takes several weeks (WTH?), so it will be a few more weeks til I should expect to hear something
Old 01-06-2006 | 07:08 PM
  #202  
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From: Phoenix, AZ
Good news on mine -- the tie rods were completely corroded and couldn't be moved. The dealership replaced them for free and completed the recall service. I did get charged $70 for the full alignment, but as I said -- it was expected.

Ed
Old 01-07-2006 | 07:27 AM
  #203  
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Guys - whenever a dealer does this YOU GOTTA POST THE NAME!!!! Those of us not so lucky NEED THE EVIDENCE FOR OUR CLAIMS WITH TOYOTA!!!!
Old 01-07-2006 | 07:34 AM
  #204  
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From: Oklahoma State
I can get a full 3D laser alignment for $50 at Jackie Cooper tire stores in OKC.
Old 01-07-2006 | 08:18 AM
  #205  
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From: wareenton va
Just read about the recall and called the 800# and gave them my vin and they say that my 93 ext 4x4 dlx was covered on the 50vn & the vo6 head gasket recall thats pretty cool I just purchased the truck about 3 weeks agoand it needed a front end alignment , with any luck they will freshing up my engine it only has 80k on the truck but what the hay if its free good forum thanks for all your input I have learned alot here
Old 01-07-2006 | 09:50 AM
  #206  
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From: Eastern NC
When you get the headgasket replaced, make sure you have them replace the timing belt, drive belts and water pump. They should only charge you for the parts. they should all need tobe replaced by now if not already done.

Oh yah, welcome to Yotatech.
Old 01-07-2006 | 07:01 PM
  #207  
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From: Phoenix, AZ
TC -- you're correct -- it was Right Toyota in Scottsdale, AZ. Service manager Joe Weisgerber. They also gave me a print out of the alignment. These guys were easy to work with and really took care of the problem with no fuss. Props to Right Toyota.

Ed
Old 01-07-2006 | 09:05 PM
  #208  
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From: Denver, Co
Originally Posted by Epic Ed
Good news on mine -- the tie rods were completely corroded and couldn't be moved. The dealership replaced them for free and completed the recall service. I did get charged $70 for the full alignment, but as I said -- it was expected.

Ed

I am a tech at adealership in Denver. You should not be charged for the alignment. That is part of the recall
Old 01-08-2006 | 09:58 AM
  #209  
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From: Nevada
Just got the recall done at Centennial Toyota in Las Vegas, no problems, they did the recall and full alignment without doing any extras, although they did want me to do more, like the brakes, tie rod ends, but that is expected.
Old 01-10-2006 | 08:09 AM
  #210  
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From: B'ham, WA
Well I just dropped my truck off this morning, supposed to be done early afternoon. I just got done last night replacing all the steering components and ball joints, I'm just hoping they don't f'up my new gears or chew up my tires because they don't know how to drive with a locker
Old 01-10-2006 | 08:12 AM
  #211  
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From: maine
just got mine done last week at dube toyota in dover, nh. no problems; it went great. no issues with tie-rods, idler arm, etc. alignment included, and was much appreciate b/c i just put on the new tires a couple weeks ago.

gotta love free work on a truck that's 13 years old...
Old 01-10-2006 | 08:31 AM
  #212  
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From: Phoenix, AZ
Originally Posted by blowntaco
I am a tech at adealership in Denver. You should not be charged for the alignment. That is part of the recall
Well, he showed me the instructions on what is covered and it did say "alignment for tow" or something to that affect. Has your shop been doing camber, as well?

Ed

Last edited by Epic Ed; 01-10-2006 at 08:40 AM.
Old 01-10-2006 | 02:54 PM
  #213  
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From: Eastern NC
Got mine back today, no extra charges although they did recommend I replace the lower ball joints, idler arms, and sleeves for $770.
Old 01-10-2006 | 05:45 PM
  #214  
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From: North East
The Good, The Bad & The Ugly !

Originally Posted by tc
Guys - whenever a dealer does this YOU GOTTA POST THE NAME!!!! Those of us not so lucky NEED THE EVIDENCE FOR OUR CLAIMS WITH TOYOTA!!!!

GOOD DEALERSHIP; WALLINGFORD TOYOTA, WALLINGFORD Ct.




BAD STEALERSHIP; LORENSEN TOYOTA, OLD SAYBROOK Ct.
BAD SERVICE MANAGER; EDWARD KENNEDY

Last edited by 94-RUNNER; 01-18-2006 at 09:41 AM.
Old 01-10-2006 | 05:54 PM
  #215  
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From: B'ham, WA
I got home a bit ago from picking up my truck from the dealer and this is how it all went, all in all pretty good IMO. I was supposed to get a loaner car but they didn't have any in at the time due to the fact that they give them to warranty work customers first then first come first serve for other work being done, oh well they drove me to my doorstep and offered to pick me up. Anyways it was supposed to be done at 4 and when I hadn't got a call at 4:15 I called them (yes I'm impatient) they said it would be done in about 10 minutes as they were just finishing washing it. So when I went down to pick it up they talked me through everything they had done and gave me my paperwork and the print out from the alignment machine. When I went out to my truck I took a look around at the front end components checking boots, grease, cotter pins etc. and find that they had replaced all the cotter pins (even the ones on nuts they didn't touch because I'd used wrong length ones) and regreased all my boots, joints etc. The best part though is when I read through the alignment sheet, they had done a full alignment front and rear including centreing my front tires in the wheel well (didn't know they could do that) and adjusted camber castor toe and something else. In the rear they recentred my axle ( to the best of their ability) and straightened out the slight cock it had to it, then get this they adjusted my pinion angle with shims because it wasn't within factory spec! Wow this was alot better service then I expected, hell they didn't even try to sell me anything other then offer an oil change for no labour and ask if there was anything else I needed when I left. So I must say that Wilson Toyota up here in Bellingham WA is a pretty good place in my book.

Last edited by Silver_Truck; 01-10-2006 at 05:55 PM.
Old 01-10-2006 | 06:11 PM
  #216  
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From: Longmont, CO
Wow - glad to hear some dealers are interested in encouraging future business...
Old 01-10-2006 | 06:18 PM
  #217  
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From: Boone, NC
If any of these listed components break, will the steering wheel shake very hard? Because mine shakes very hard now sometimes....just want to know.
Old 01-10-2006 | 06:21 PM
  #218  
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From: North East
Good for you Silver_Truck ! Glad to hear that you had a positive experience and that you have a dealership that you can count on to take care of you and you truck !
Wish that we could all be that lucky !
Old 01-10-2006 | 06:29 PM
  #219  
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From: Bucklesberry, North Carolina
hey guys, i got the little service recall booklet in the mail and will be callin up soon to make my appointment. my question is that i just orderd a front end rebuild kit for my 4runner and got it in today. it includes upper and lower ball joints, idler arm, pitman arm, and outter and inner tie rod ends and sleeves. should i install this stuff, THEN take it to the dealer to get the relay rod done or should i wait till after it is done to put my new stuff on? Is there any way i could get Toyota to put all my stuff on for free since they have to take most of it off anyway to replace the steering rod? thanks guys.
-Kyle
Old 01-10-2006 | 06:50 PM
  #220  
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From: North East
Replace or not to replace ?

I would do it first because they are NOT going to do it for free. The recall is only for the center link that Toyota calls a relay rod. None of the other parts will be taken off to replace the rod. So do all your work first and then let the replace the center link and do an alignment. They may charge you for an alignment after all the other parts have been replaced also so you might not get it for free either. But that still wouldn't be a bad thing as you would have a completely new front end. Thats my .02 cents


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